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Acquiring subscribed to Bellsouth landline cell phone company just after getting back from abroad Energetic navy duty during the nineteen seventies, I’ve been a steady Bellsouth/AT&T landline consumer for more than forty decades. I at present use a cable World wide web Support Supplier (ISP) but desired to subscribe to AT&T DSL services to work with for a backup ISP. I termed an advertised AT&T variety on/about nine/28 to inquire about acquiring DSL provider. Once the AT&T agent did some examining, he told me U-verse Online was readily available at my locale and that AT&T did not supply DSL where U-verse was available. So we talked over U-verse World-wide-web company and, after significant discussion, I requested 18Meg U-verse World wide web provider which was to generally be installed ten/5. Throughout our discussion, the AT&T agent told me the installer(s) would run a fiber optics cable to the box mounted on the outside of my property and run a cable ‘greater than The present cell phone line’ into my home. I pointed out towards the agent that fiber optics cable were installed in my community some time back but that it had not been run down my Avenue and that the nearest fiber optics cable was Situated not less than 600 feet from my residence on the road my Avenue intersects with.
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December 26, 2015 at 9:18 pm For someone who’s been with att for over twenty years, I'm so let down in how we’ve been dealt with when my spouse and children And that i are loyal consumers (who opt to retain the highly-priced company for piece of head). We now have six cellular phone strains, Web, u-verse, and electronic life. To Imagine I really need to contact each month to pay for the electronic bill that they can’t manage to placed on auto the right way. Each individual other Monthly bill arrives out quickly with them, but this new 1 (att digial daily life)is a hassel… I usually learn it’s not active when I make an effort to open my garage with my phone, or Verify the cameras because I have pet dogs, so I glimpse to check out how These are carrying out during the day. I’ve called six occasions since it was installed and every month they say it can get mounted to auto. Very last time I known as the rep experienced the nerve to state it absolutely was cancelled and I had to pay for a reactivation fee, then verifyed the card that was by now on file! Currently, I named and spoke to the Lisa who says her supervisor was far too hectic (soon after waiting above 10 min for her to acquire on the line). She then informed me that she wouldnt be contacting me back these days, but potentially Monday.
Around the 15ht the tech arrived and confirmed me the cell phone numbers he experienced on his service get. Non where even remotely linked to us. He did an incredible career with the build and before leaving took all of our more mature machines with him.
February 24, 2015 at 4:forty seven pm I will try to keep this small and sweet as I actually question whether or not anyone at AT&T cares with regards to their popularity of lousy and deceitful customer service. Briefly, I contacted AT&T about canceling my services, just after I had fulfilled my deal with them, as a result of money constraints. I used to be very open up about my problem with the Girl within the cellular phone, loved ones of 5 striving to survive on $eight.15/hr with govt help. Clearly, cable television is no more an alternative. Web remains a requirement but needs to be cheap. She quoted me Online for an amount of money which I questioned continuously as I had to be certain it had been inclusive of everything…no shock additional charges. I specially questioned that features taxes, gear costs, my bill are going to be that quantity not a penny additional every month? She assured me it could. Nope! It went up $ten right after a month or so as a result of products fees currently being extra to my bill.
• I called back again on Monday, December 8th and yet again was instructed they wanted to obtain the promotions Dallas Texas 75247 carpets and flooring again on my account. After speaking with 2 CSR reps in an hour or so interval I used to be informed that the supervisor was the sole a person that can proper The problem and he was wrapping a contact with A further client and would get in touch with me back again in 15 minutes. I Under no circumstances Obtained THE CALL.
I bought up this morning and learned which i had misplaced World-wide-web somewhere close to 4 a.m. I identified as your “help desk” only to get explained to that there my blog was an outage in Atlanta that might be fixed Friday. Now, justification me for getting snarky, but After i went to mattress Tuesday night time, I was really absolutely sure which i was living in An important metropolitan space of America of America from the calendar year 2015 – not Albania or Rwanda or Paraguay.
Whilst AT&T installer was in our attic, he broke one among our h2o pipes. He calmly came in your house and introduced that there was a broken pipe. We quickly turned the h2o off to your home. AT&T named a plumber and he arrived out and glued the pipe. He requested the installer if he broke every other pipes and he informed him “no”. The installer left. The plumber requested to turn the water again on, and when it absolutely was, found that there was A different pipe damaged. It wasn’t seen immediately. The plumber was attempting to find why the water pressure was minimal.
July 8, 2015 at eight:07 pm I contacted your customer support to report a payment I had designed these days as my account is previous owing by $thirty.80. I identified as at about thirteen:23pm CST on July 8th and spoke with a younger lady to report my payment of $forty five. She wasn’t incredibly very clear around the cellular phone And that i saved Listening to motion or shuffling so it absolutely was very hard to listen to her. She stated they would wish to put a Be aware within their system for any payment prepare. Once i questioned her what this entailed and to enter additional detail, she just held repeating herself. I even made an effort to be particular in inquiring if this meant which i experienced to provide my checking account information and facts or a credit card or if just telling her about my guarantee to pay for, as I mentioned as the objective of my get in touch with, was adequate.
Justification the grammar I’m using the voice typer haha We all know series Silly she was produced by AT&T anyhow have a wonderful night time Linda
Driver of vehicle (B596511) goes through with an unprotected still left change whilst I was seeking to go straight via my eco-friendly mild. I had to halt quick from the intersection to stay away from remaining hit (T-boned) via the truck.
Allow me to counsel that ATT and Direct Television set need to split up this union when they plan to provide their clients with integrity and transparency.
Nicely I obtained a letter while in the mail on Sat. eleven/29 declaring I could well be strike with extreme fines if I did not return my old equipment. Back again within the phone and soon after remaining on maintain for 35 min. I spoke with a customer care rep who them continue to tell me to disregard the see, that my account now demonstrates which the equipment was returned. Here on a occupied Monday now 1 hr into A further AT & T cellular phone simply call seeking to fix yet another AT & T mistake. Now I fuming and when I expressed my worried to your tech he gives me $five.00 in payment, then it went to $10.00 and afterwards to $30.00. I needed to frequently inform him that I needed to talk with a supervisor Which he was insulting me with his “auction” style response to my request to speak with a supervisor.
Solo, queremos dejar constancia, del descontento que sentimos como clientes de AT&T. Cuando tuvimos el servicio de World wide web y de click here for more info telefono residencial siempre llegamos through telefonica o by means of Chat a un entendimiento razonable.